I can describe The Neighborhood Company and it’s President, Laura Ficco, in three simple words: Professional, Knowledgeable and Approachable. In short, working with TNC is like calling a friend that is always willing to help, or has the right tool to fix your problem, sometimes before you even know you need them. As a Director for my Association, the TNC team has been proactively identified areas of support, concern and correction for my Association. They jumped in with two feet, often volunteering staff above and beyond expectations, in order to provide that higher-level customer service, in a true neighborly fashion. I’d recommend TNC to any association in the Greater New Braunfels Area. The next-door feel, combined with Laura’s charismatic leadership, is a wonderful combination.
"It has been my experience that the folks working at the TNC are a great resource to me as an Owner in Vintage Oaks anytime I need help getting answers to questions or concerns regarding my property, whether about a supplemental change project, or use of one of our many amenities, or a fun activity taking place in the Neighborhood! The email blasts that are frequently sent out are a great tool for keeping me current on what's happening in Vintage Oaks, and the Owner's Portal has a wealth of data when I need to look up any information."
Town Creek is a mixed-use development still under construction with lots of moving parts. The Neighborhood Company is an incredible resource to the board—the company’s “team” approach to management of our community allows us to proactively deal with issues and concerns. Every team member is responsive and professional.
It has been great working with The Neighborhood Company and it was very helpful that we were always able to discuss things with your staff one on one. I’ll never forget that first time TNC met with our Board at the pool so we could quickly interview a new pool management company. Laura was kind enough to change her busy schedule to help with the presentation. I remember TNC noticing our pool lights that weren’t LEDS, and also other issues where all previous companies failed to provide guidance. Again, many thanks, and I wish Laura and her TNC family much success in your company’s continuing expansion!
As the President of the Copper Ridge POA, I have enjoyed a great working relationship with The Neighborhood Company (TNC) for handling our community's financial and professional property management. Our financials are handled in a timely and efficient manner. The team of property managers provides guidance in proper procedures and compliance with the legal obligations of the Texas Property Code. TNC’s management is very much hands-on with our community by working with our vendors and assuring our facilities are in good working order. I personally appreciate TNC’s wealth of knowledge and resources to help resolve issues the community faces. With TNC’s help, the board was able to increase our school bus stops and decrease our response time for EMS and the fire department to our community. It is great to work as a team with TNC to support our community!
Previous
Next
Community Management
Common areas, amenities, pools, trail systems, waterways, clubhouses and more. The Neighborhood Company partners with seasoned vendors who understand consistency, high quality service and the value of the long-term association relationship.
Budget Creation & Administration
Our technology facilitates budget creation, 5 year projections, reserve account creation and administration and reporting as requested. A helpful part of this process is the online payment service for association members, ensuring payments can be made quickly and easily.
Lifestyle Management & Communications
Connecting residents strengthens associations and builds referral value. The Neighborhood Company will customize a plan for your association that provides valuable engagement through lifestyle events, private owners websites, community newsletters and magazines, meetings and community feedback coordination.
Builder Program Development & Administration
Customized programs that support builders while managing activity to mitigate impact to residents and infrastructure.
Governing Documents
For new or existing communities – Articles of Incorporation, bylaws, master covenants, supplementals, rules and regulations. At any stage, The Neighborhood Company can create the best structure for your needs.
Architectural Guidelines & ARB/ACC Administration
Architectural guidelines protect values for all association members. From recommendations to creation of your association’s Architectural or Site Design Guidelines, The Neighborhood Company will develop a program that best suits your market and is fiscally viable for the association. ARB Administration services include review or coordination of review and communication with association members throughout the process, including deposit returns, compliance visits and more.
Amenity Programming & Operation Projection
Considering adding an amenity but unsure how it will impact your association’s ongoing financials? Contemplating a transition of amenities through change of Declarant or ownership transition? Let The Neighborhood Company’s experience with various amenities, service vendors and customized financials provide valuable insight into usage patterns, maintenance and depreciation projections across the years.
Delinquency Recovery
Association delinquency impacts credit access for the developer and for individual purchasers. The Neighborhood Company has a strong track record at quickly decreasing delinquency and recovering monies owed to the association.
POA/HOA Transitions
The Neighborhood Company has been engaged by developers and stand-alone associations seeking to ease the transition from declarant to homeowner Board. This includes document transitions, training and committee/board facilitation.
Owner Advisory Committee Administration
A helpful part of association transition is the creation and administration of Owner Advisory Committees. These committees allow owners to gain familiarity with specific aspects of the Association (Budget & Financials, Covenants, Communications, etc.) and prepare owners for the ultimate transition while retaining Declarant control.
